Job review from Cathy in Chilliwack, BC V2R 4M7
Basement Systems Vancouver
Chilliwack, BC V2R 4M7
County
Wednesday, February 1st, 2012
4.5 / 5
General Comments: Thank you so much for fixing the leak in my basement! It is such a relief to know that when it is stormmy and raining I won't find water on the floor. I must say that with the first phonecall everyone that I dealt with was very kind and respectful, which for me is number one with customer service.
In addition to the general comments above, our customer was also given the opportunity to rate us in six key areas related to our performance as a company, from initial contact to final cleanup. They rated us on a scale of one to five stars in each category, and had the opportunity to leave comments.
We asked about...
Here's what they thought...
Our Overall Service
The First Phone Call
Very friendly.
Our Office Staff
Our Salesperson and Sales Presentation
Very friendly and informative and reassured me that the job will be quite satisfactory.
Our Installation Crew
Very friendly and efficient. Leaking occured while he was here so he knew exactly where to fix everything.
The Cleanup Process
Left everything very tidy
